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Ullmark honored for customer service dedication

Published: Tuesday, Aug. 12, 2014 5:30 a.m. CDT

GENOA – Jamie Ullmark, an American Family Insurance agent in Genoa, has been recognized with the American Star Excellence in Customer Experience Certification, an award for agents with a demonstrated commitment to outstanding customer service.

Ullmark's office is at 119 W. Main St. She has been an agent for American Family Insurance since 1986.

"There are many choices out there in the insurance marketplace," said Dan Schultz, president and chief operating officer of American Family Insurance. "The American Star Excellence in Customer Experience Certification lets consumers know these are agents with an established track record of excellent customer service."

Only agencies that perform in the top 20 percent of all insurance agencies nationwide based on customer satisfaction surveys are eligible to become American Star Excellence in Customer Experience certified.

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